Select a success story below to read more.
Main Digital Influences Strategic Alignment of Contact Center Operations
A global credit union engaged Main Digital to evaluate knowledge management and sharing of its contact center operations to make recommendations.
Main Digital Offers Business Process Recommendations for Client Success
A national bioscience firm sought Main Digital to evaluate the current state of its core business processes for inconsistencies, the underutilization of existing technology and more.
Main Digital Utilizes Pega to Streamline Multiple Processes Into a Single, Reliable Automation
Leaders of a national, private freight carrier sought Main Digital to improve their process for maintaining accurate and up-to-date billing information.
Main Digital Provides UiPath RPA Development and Managed Services
A national financial services client engaged Main Digital to support its UiPath Robotics Process Automation (RPA) program by providing development support through our embedded experts. Learn more.
Developing & Executing a Content Management System Migration Plan
When a national telecommunications equipment and software services supplier learned its content management system (CMS) would be sunset, it sought help from the Main Digital team to map out a plan and manage the migration of its web assets to a new CMS solution.
Building a Business Case and Roadmap for Automation
Case Study at a Glance Client: National freight carrier Industry: Transportation Size: Corporate with more than 10,000 employees Main Digital Services: Advise-Implement-Operate (AIO) Methodologies & Tools: Pega Intelligent Automation Summary: Leaders of a...
Main Digital Implements RPA Strategy and Setup Using UiPath
Case Study at a Glance Client: International Membership Association Industry: Nonprofit Size: Large organization representing more than 280,000 members in more than 165 countries Main Digital Services: Robotics Process Automation (RPA) Strategy & Setup...
Main Digital Enables Speed and Scale with Pega
Case Study at a Glance Client: Global Credit Union Size: Large Corporation (10,000+ employees) Industry: Financial Services Main Digital Services: IA@SCALE and Process Intelligence (Task Mining) Deliverables: Pega Robotics (Attended and Unattended), Pega Platform,...
Optimizing the Buyer Journey for a Telecommunications Company
Case Study at a Glance Client: International Networking Equipment and Software Services Supplier Size: Large (1,000 to 9,999 employees) Industry: Telecommunications Main Digital Services: Digital Experience Optimization Deliverables: Customer Journey Maps &...
Reinventing Mortgage Loan Origination Through Intelligent Automation
Case Study at a Glance Client: Regional Mortgage Lender Size: Medium (100 to 500 employees) Industry: Financial Services Deliverables: UiPath Proof of Concept, Automation Feasibility Assessment, & Strategic Roadmap The Opportunity A regional mortgage lender...